Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Assisted customers with account updates, new service additions and promotional offers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.Ĭity, STATE Walmart / Mar 2017 to Dec 2017.
Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition.
Measured temperature of haul and refrigerated area of truck.
Obtained and maintained proper delivery authorization and pickup documentation.
Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
Recorded expenses and maintained receipts.
Exceeded specific team goals, partnering with staff to share and implement best practices.
Ensured correct orders were picked, pallet-wrapped and marked for shipping under tight time constraints.
Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
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Retained valid proof of insurance and registration in vehicle at all times.
Employed best inventory packing and safety practices with zero complaints, hazards, incidents or lost-time accidents.
Supported management by reporting truck abnormalities for corrective action.
Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to ensure effective mechanical and safety usage.
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Maintained neat and professional appearance during every shift to promote positive company presence.
Reacted decisively and quickly to protect spoilage.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.Ĭity, STATE Schneider / Dec 2018 to Aug 2019.
Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock, or other materials.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Communicated effectively with dispatchers and manager to provide updated information on road conditions and potential hazards.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted daily DOT pre-trip inspections according to set checklist.
Maintained safe driving habits to protect property and general public on roadways.
Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Sustained safety protocol, ensuring proper, cost-effective and safe handling of equipment and material usage.
Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
Updated logs with timely and accurate information meet internal requirements and DOT record keeping demands.
Managed proper transportation of dangerous goods such as flammable, explosive, combustible, radioactive, corrosives, toxic.
Applied defensive driving and safety techniques to prevent accidents.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Loaded, balanced and secured product to safely transport goods across the country.
Certified that waste, supplies and material handling equipment were secured prior to operating vehicle on public highways.
Completed efficient transfers at hubs and final destinations to keep routes on schedule.
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
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